Privacy Policy

1. Introduction

Kansas City French Drain ("we," "our," or "us") operates under High Flow Drainage Solutions. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a free estimate or consultation
• Contact us via phone, email, or contact forms
• Schedule drainage services
• Subscribe to our newsletter or updates
• Provide reviews or testimonials

This information may include: name, email address, phone number, mailing address, property address, and details about your drainage needs.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website or source
• Location data (city/state level)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our yard drainage and French drain services
• Process your service requests and communicate with you
• Send you estimates, invoices, and service updates
• Improve our website and customer experience
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Comply with legal obligations and protect our legal rights
• Detect, prevent, and address technical issues or fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website, conducting our business, or servicing you (e.g., scheduling software, email services, payment processors)
• Legal Requirements: When required by law, subpoena, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our customers or others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us at HighFlow8@outlook.com or call (816) 826-8794.

8. Third-Party Links

Our website may contain links to third-party websites (such as our YouTube channel). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: